Frequently asked questions when buying a footbag.
Payments
What form of payments do you accept?
  • PayPal
  • All major credit cards
  • Money Orders
  • Personal Check (Canada Only)

What form of payments don't you accept?
  • Personal Check from outside Canada
  • Credit cards over the phone
  • Iou's :)

PayPal
  • If you already have a PayPal account? at checkout, you will be redirected to PayPal to complete your payment.
  • Don't have a paypal account? register at www.paypal.com or at the check out, all you need is a valid credit card or bank account.

Credit Cards
  • If you want to pay with a credit card, but don't want to register for a paypal account, complete your check out, then you will be able to pay with your credit card on the PayPal site (without having to register for a complete PayPal account).
  • At this time, we do not accept Credit cards over the phone.

Want to pay by Check or Money Order?
  • If paying by money order, make sure it is an INTERNATIONAL money order.
  • We accept personal cheque from CANADIAN BANKS only.
  • Please E-mail us your order info's so that we may send you a total amount.
  • Item(s) will ship once we receive your payment (Money order)
  • Item(s) will ship once your check clears (Personal cheque)
Shipping
Fastest Ship On The Web !!!
  • We guarantee that we will ship your item(s) on the same or next business day after we've received your payment.
  • Within 48 hours after we receive your payment, we will send you an email at your Paypal address with the exact date of shipping.
  • All our packages come with free shipping insurance!
  • We ship to the address that you checkout with - please make sure it's correct!

Combined Shipping!
  • If you want to buy more than one Footbag, just keep on adding item to the shopping cart, it will charge only one shipping fee.

Where Do We Ship?
  • We ship to every country that accepts PayPal.

What About Custom Duty Fees?
  • These small items will never be charge for import, but still, we are not responsible for any customs/duty charges or delay.

Typical Transit Times For The USA:
  • Eastern Time Zone: about 5 to 7 business days
  • Central Time Zone (excluding TX): 6 to 8 business days
  • Mountain Time Zone: 6 to 9 business days
  • Pacific Time Zone & TX: 7 to 10 business days

Typical Transit Times For Canada:
  • 2 to 3 business days in the Montreal area.
  • 2 to 4 business days inside Quebec.
  • 3 to 5 business days to Ontario's major cities.
  • 4 to 6 Business days to other Canadian locations

Typical Transit Times For Europe & Australia:
  • 8 to 10 Business days

Where is My Footbag?
  • If you do not receive a shipping confirmation within 48 hours, verify your email registered with PayPal and then CONTACT US
  • If you do not get your order within specified time, please remember these are business days.
  • If its been over 7 business days (Canada) 14 days (USA) or 21 business days (Europe & Australia) please CONTACT US
Choosing a Footbag
Options!
  • Most of our footbags come with options for colors and/or choices of fillings.
  • We have all our footbags in stock, still, if for some reason or mistake, a Footbag happens to be out, we will contact you.

Number of Panels!
  • We have footbags from 6 to 182 Panels.
  • More panels dosent always mean better footbag.
  • Usually, footbags with 6 to 42 panels are optimum for advanced players.

Fillings
  • Pellets filled bags will be more bouncy.
  • Sand filled footbags will be easier to stall on your foot.
  • Iron mix with sand or pellets will make your footbag heavier without making the bag full & tight.

Weight
  • 58-60 grams is the norm these days although some pro players will have their own preferences.

Sizes
  • All Pro bags are small bags, if you are a beginner, please get a bag from the "LARGER BAG" Section.
  • Led Bags & Lucifer (182 Panels) are oversized bags due to their design.

Materials
  • Most of our footbag are made of ultra-suede.
  • Our led Footbags are made of Amara
  • Our Net Footbags are made from Cordley
  • Our glow in the dark Footbags are made from Soft Fluorescent leather
Refunds
Refunds & Exchanges
  • We Garantee all our Footbags!
  • If not satisfied with a item, mail it back in the next 7 days for a refund or Exchange.
  • Please CONTACT US us before returning a footbag.